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Clients & Ethics

On this page

The Legal Ethics Department

The Legal Ethics Department aims to raise lawyers' awareness of their professional responsibilities and to assist them through any ethical dilemmas they face, and in doing so, to justify improved public perception of lawyers generally.

Contact:
Legal Ethics Solicitor
Phone: (03) 9607 9336
Fax: (03) 9602 5270
Email: ethics@liv.asn.au
Web: http://www.liv.asn.au

Victoria Pages catering for the general public.

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Victoria 1 client relations legal ethics ethical issues

Commentary on Law and Ethics

Complaints - LSC

Legal Services Commissioner

www.lsc.vic.gov.au

Level 9, 330 Collins Street
Melbourne Vic 3000
DX 185 Melbourne

Phone: 1300 796 344 (local call Australia-wide)
03 9679 8001

Criminal Lawyer Ethics

A common question asked of criminal lawyers is "How do you defend somebody who you think is guilty?". For an interesting discussion on this issue, see the Radio National's the Law Report's 'The Ethics of Criminal Lawyers' interview:

Victoria 2 client relations legal ethics ethical issues

VCAT

Information and forms on the VCAT Legal Practice LIst


Dealing With Complaints

Rule No. 1. If a client complains absolutely do not bury your head in the sand, throw bombs back again or despair.

Unless you are determined to turn a query into a formal complaint or Professional Negligence Claim.

Rule No. 2. Do not panic.

It is not the end of the world. Although it may start to seem that way if you don't follow Rule No. 3.

Rule No. 3. Talk to somebody about it.

This will help to get it into perspective and you can start getting help to see if there really is a problem. There may be answers that you have not seen. If there is, then together you can work out what you might do about it.

Talk to LPLC if it even potentially involves a professional negligence claim. They are very experienced and will talk to you confidentially. Contacts at the LPLC.

If you are looking for an independent senior solicitor who is sympathetic to the problems of being a practitioner and who has already volunteered to help, then consider the Senior Counsellors of LIV. (you need to log-in to access the list, or just call them).

Younger Junior Counsellors are also available. There is also the Members Advocate Service with expertise in professional conduct issues. For each of these contact Member Services on 03 9607 9470 or email members@liv.asn.au.


Victoria 3 client relations legal ethics ethical issues