350 Queen St
Melbourne Vic 3000
GPO Box 4380
Melbourne Vic 3001
Phone: (03) 9269 0234
Country callers: 1800 677 402
6 Alexandra Parade, Fitzroy 3065
24 HOUR SERVicE
Phone: (03) 9419 3888
Toll Free: 1800 064 865
Fax: (03) 9419 6024
Please give us feedback about your experiences using Foolkit and ideas for improvements.
Police 000 or contact your local police station
The Ombudsman provides free, impartial, informal and timely resolution of complaints to promote fairness, openness and good public administration. There are separate officers for matters concerning the State of Victoria and for those relating to the Federal Government.
The Ombudsman can assist you with your complaint about the administrative actions of a government agency or authority, or local government council.
There are also bodies appointed to resolve disputes within particular Industries, Departments or particular areas of concern.
Telephone: 1300 364 277 (cost of a local call)
When you call this number, you will automatically be directed to the nearest RAV centre.
Victoria's community legal centres provide free legal information and advice to more than 100,000 Victorians every year. They also deliver community legal education and conduct law reform and social justice campaigns. They are committed to the principles of human rights, social justice, equity and community participation.
3rd Floor, 43 Hardware St
Melbourne, Victoria 3000
Advice & information: 03 9642 0877
Toll Free: 1800 133 302
TTY 03 96420334
Fax: 03 9642 0232
A major event can affect different aspects of a person’s life. The most immediate legal issue can sometimes overshadow other legal or social issues simmering beneath the surface. Early recognition of these issues will help a person take better control of their situation.
Fitzroy Legal Service produce Between a Rock and Hard Place - A workers manual to the legal system. This comprehensive guide takes a welfare perspective of the law and is an excellent starting point for workers in disability, youth, drug & alcohol and other community/welfare sectors who need to understand the legal system but don’t want to get bogged down by the law.